Clabrate — Refund Policy
Last updated: 28 July 2026
We want you to be happy with Clabrate. If it’s not right for you, we offer a straightforward money-back guarantee.
30-day money-back guarantee
You may request a full refund within 30 days of your purchase, for any reason. Clabrate is a one-time purchase (not a subscription), so there are no renewals or recurring charges to cancel.
After 30 days from the date of purchase, sales are final, except where a refund is required by applicable law (some jurisdictions provide statutory rights that this policy does not limit).
How to request a refund
Email support@clabrate.com with:
- the email address used for the purchase,
- your order number or license key, and
- a brief note on the reason (optional, but it helps us improve).
We aim to reply within 1 business day, and within 5 business days at the latest. Approved refunds are returned to your original payment method. Because purchases are processed by Polar as our Merchant of Record, the refund is issued through Polar; how long it takes to appear depends on your bank or card provider.
After a refund
When a refund is issued, the associated license is revoked and you must stop using and remove the Software (see the Terms, Sections 3 and 11).
Abuse
We may decline a refund where we reasonably believe the guarantee is being abused — for example, repeated buy-and-refund cycles on the same product or account.
Changes
We may update this policy from time to time; the version in force is the one posted here at the time of your purchase.
Contact
Questions about refunds: support@clabrate.com.