Clabrate — Terms of Service

Last updated: 28 July 2026

These Terms of Service (these “Terms”) are a binding agreement between you (“you”) and Clabrate (“we”, “us”) governing your use of the Clabrate desktop application and related updates and documentation (the “Software”). By downloading, installing, activating, or using the Software, you agree to these Terms. If you do not agree, do not install or use the Software.

1. License grant

Subject to your compliance with these Terms and payment of the applicable fee, we grant you a personal, non-exclusive, revocable license to install and use the Software on one (1) computer at a time per license you purchase, for your personal or internal business purposes. You may move a license to another computer you own or control by first deactivating it on the old one (see Section 2).

2. License activation, validation, and transfer

  • The Software is unlocked by a license key and validates your license over the internet from time to time to keep it active.
  • You may move your license to another computer you own or control by deactivating it on the old one first.
  • Data sent during validation is minimal — your license key and a hashed device identifier. No dictation content, transcripts, or personal usage data are transmitted for licensing. See the Privacy Policy.

3. Purchase, price, and 30-day money-back guarantee

  • The Software is sold for a one-time fee (the price shown at checkout) for a perpetual license to the purchased version and its updates as described in Section 4.
  • What your purchase includes. Your one-time purchase covers the Software and its on-device features, including the on-device AI models it uses. It does not include separately-sold or future paid offerings — for example optional cloud subscriptions or credits, paid extensions, or a marketplace — which, if and when offered, are provided separately under their own terms and pricing.
  • Purchases are processed by Polar as our Merchant of Record; your purchase is also subject to Polar’s checkout terms.
  • 30-day money-back guarantee: if you are unhappy, you may request a full refund within 30 days of purchase. Upon refund, your license is revoked and you must stop using and remove the Software.

4. Updates

Your license includes updates we make available for the Software. We may deliver updates automatically via the in-app updater. We are not obligated to provide updates, support, or to maintain compatibility indefinitely.

5. AI processing — local and cloud

  • Local-first. The Software’s core speech-to-text, enhancement, and assistant features are designed to run on your device. AI model files used for local features are downloaded at runtime from third-party sources and are used by you under those third parties’ license terms (see Section 7).
  • Cloud features (optional). If you choose to enable an optional cloud AI provider using your own API key, the Software sends the relevant input to the provider you select, under that provider’s terms. Cloud is off by default; local features never require it.

6. Restrictions

You may not, and may not permit others to: (a) copy (except for one backup), redistribute, sell, rent, lease, sublicense, or otherwise make the Software available to third parties; (b) reverse engineer, decompile, or disassemble the Software, except to the extent this restriction is prohibited by applicable law; (c) circumvent, disable, or tamper with the Software’s licensing, activation, or validation mechanisms; (d) remove or alter any proprietary notices or labels; or (e) use the Software in violation of any applicable law.

7. Third-party components, models, and tools

  • The Software includes open-source components licensed under their own terms. The required notices and licenses are available in the Software under Settings → General & Privacy → Open-source licenses and in the project’s THIRD-PARTY-LICENSES file. Your use of those components is governed by their respective licenses.
  • AI models the Software uses are obtained from third parties (e.g. Hugging Face) and licensed to you by them under their own terms. We do not own or distribute those model weights.
  • Any separately-installed third-party tools you choose to use with the Software are governed by their own terms and are not our responsibility.

8. Ownership

The Software is licensed, not sold. We and our licensors retain all right, title, and interest in and to the Software, including all intellectual property rights. No rights are granted except as expressly set out in these Terms.

Your content is yours. You retain all rights to the content you create with the Software — your audio, your transcripts, and the text it produces for you. We claim no ownership of it and, as described in the Privacy Policy, do not receive or store it. You are responsible for the content you dictate and for ensuring you have the right to use it.

9. Disclaimer of warranties

THE SOFTWARE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SOFTWARE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT AI OUTPUTS WILL BE ACCURATE OR SUITABLE FOR ANY PURPOSE. YOU ARE RESPONSIBLE FOR REVIEWING AI-GENERATED OUTPUT BEFORE RELYING ON IT.

Australian Consumer Law. Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy you may have under the Australian Consumer Law or any other law that cannot lawfully be excluded. Where a guarantee applies and our liability for failing to comply cannot be excluded but can be limited, our liability is limited, at our option, to re-supplying the Software or paying the cost of having it re-supplied.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR GOODWILL. OUR TOTAL LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE SOFTWARE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

11. Termination

These Terms and your license terminate automatically if you breach them, or upon a refund. On termination you must stop using and remove all copies of the Software. Sections 6–10 and 12 survive termination.

12. Governing law

These Terms are governed by the laws of Queensland, Australia, without regard to its conflict-of-laws rules, and you agree to the non-exclusive jurisdiction of the courts of Queensland, Australia, to the extent permitted by law.

13. Changes to these Terms

We may update these Terms for future versions or releases. Material changes will be presented before they take effect. Continued use after changes take effect constitutes acceptance.

14. Contact

Questions about these Terms: support@clabrate.com.